Part 2: Business Phone Etiquette

Editor | MLM Training Tips | Monday, January 18th, 2010

Excellent! You’re back.

It takes a real leader to check out tips on phone etiquette. The truth is, I’m likely preaching to the choir. I bet you’re a pro on the phone. Thanks for taking the time to confirm you are presenting the best you over the phone.

Previously I noted the importance of a dedicated phone line and an efficient voice message. I also reminded you, “The phone is not in control.”

Now, let’s put the phone to work.

3. When answering the phone, it is important to (more…)

Home Based Business Phone Etiquette

Editor | MLM Training Tips | Monday, January 18th, 2010

Let’s visit about phone etiquette for the home based business owner.
There is so much to cover from how to answer the phone, leaving messages, your recorded message and basic phone etiquette. I’m going to have to break this into two segments.

Let me start by reminding you, you are an entrepreneur, a business owner and your time is valuable. Unlike the receptionist whose job is to answer the phone, your job is to manage the entire business. I’ve tried to imagine what home based business might require every call to be answered at its origin, and I can’t think of any. You may be the exception. Everyone else, read on.

Years ago, I read Mary Kay Ash’s You Can Have It All. The biggest Ah-ha I took from that book was permission to not answer the phone. I know that’s crazy, (more…)

Powered by WordPress | Theme by Roy Tanck | Free SEO by Court's Internet Marketing School | Get Tranquility White WP Theme